Privacy Policy

Effective Date: May 6, 2025

At Taciti Consulting, safeguarding the privacy and personal information of our clients, partners, and visitors is integral to our commitment to delivering trusted, end-to-end digital transformation solutions. Founded in 2019 as DPCon Solutions and rebranded as Taciti Consulting, our mission has always centered around adding value through innovation, integrity, and customer-centricity. This Privacy Policy explains in detail how we collect, use, disclose, and secure your data, whether you are engaging our consulting services or simply exploring our website.

By interacting with our services, you agree to the practices outlined in this policy. We encourage you to read this document carefully to understand our privacy commitments.

Information We Collect

At Taciti Consulting, we recognize that information is a powerful asset, and we treat the information you provide with the highest level of care. We collect both personal and non-personal data through various channels when you engage with us.

Personal information you voluntarily provide includes your name, business email, phone number, job title, and company name when you inquire about our services, subscribe to newsletters, or participate in events or webinars. For corporate clients, we may also process operational and project data shared during engagements, which could include process documentation, system records, and user logs.

Non-personal information is automatically collected when you visit our website. This includes data such as your IP address, browser type, device identifiers, operating system, and geographic location (country/city level). We also collect data about how you interact with our pages — such as time spent, links clicked, and services viewed — to better understand and improve user experience.

We never knowingly collect sensitive personal data (such as racial, political, religious, or genetic data) unless explicitly required and consented to within a client engagement.

How We Use Your Information

Taciti Consulting uses the information we collect to provide exceptional advisory services, optimize user experience, and fulfill our contractual obligations. The data you share enables us to:

Respond to inquiries and provide information about our services, case studies, and industry solutions tailored to your business needs.
Deliver consulting engagements effectively, including ERP transformation, technology services, cybersecurity, and human capital management services.
Analyze website traffic patterns and user interactions to enhance site performance and present relevant content.
Send communications such as newsletters, industry insights, whitepapers, and event invitations, only where you have provided consent to receive such updates.
Comply with legal and regulatory requirements, including data retention obligations and contractual commitments to clients.
Protect our business, website, and services from fraudulent activity, security threats, and unauthorized access.

We strictly use your information only for the purposes outlined above and do not sell your data to third parties.

Cookies and Tracking Technologies

To enrich your experience on our digital platforms, we utilize cookies and similar tracking technologies. Cookies are small text files placed on your device when you access our site, enabling us to recognize your browser and remember your preferences.

Our website uses essential cookies necessary for site functionality, as well as analytics cookies to collect aggregated information about user behavior. This allows us to understand which pages are most visited, how users navigate through our site, and which services attract the most interest.

We may also use third-party cookies from services like Google Analytics or LinkedIn Insights to track conversions, measure campaign effectiveness, and improve our marketing outreach. You have full control over cookie preferences through your browser settings and can choose to disable non-essential cookies at any time.

By continuing to browse our site, you consent to our use of cookies, as explained in this policy.

Data Sharing and Disclosure

At Taciti Consulting, we value the confidentiality of your information. We do not sell, rent, or trade your personal data with any unauthorized parties. However, we may share your information with trusted entities under the following circumstances:

Within Taciti group companies and our network of consulting partners, solely for the purpose of delivering seamless, integrated services to our clients.
Third-party service providers who support our operations, including IT infrastructure providers, marketing agencies, and analytics vendors. These providers are bound by strict data protection obligations and are only permitted to process information as per our instructions.
Legal and regulatory authorities where disclosure is necessary to comply with applicable laws, regulations, court orders, or to defend our legal rights.
In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the business transaction, subject to privacy protections equivalent to those outlined in this policy.

We take every reasonable measure to ensure that any sharing of data adheres to the highest standards of security and privacy.

International Data Transfers

As a global consulting firm, Taciti Consulting may process and store your information in countries outside your jurisdiction, including in countries where data protection laws may differ from those in your region. When we transfer your personal data internationally, we implement appropriate safeguards such as standard contractual clauses approved by relevant regulatory bodies to ensure that your information remains protected to the highest standard.

We are committed to ensuring that your privacy rights are upheld, regardless of where your information is processed or stored.

Data Security Measures

We employ industry-leading security measures to protect your personal information against unauthorized access, disclosure, alteration, and destruction. Our security framework includes:

Encrypted data transmission using SSL/TLS protocols.
Secure data storage on protected servers.
Regular security audits and vulnerability assessments.
Role-based access controls to ensure only authorized personnel can access your data.
Employee training programs focused on privacy and security best practices.

While we take robust steps to safeguard your information, please note that no system is entirely immune to risks. We encourage users to exercise caution when sharing sensitive data online.

Your Rights and Choices

Depending on your jurisdiction, you have certain rights concerning your personal information, including the right to:

Access the data we hold about you.
Request correction of inaccurate or incomplete information.
Withdraw consent for processing where applicable.
Request deletion of your personal data, subject to legal and contractual obligations.
Object to processing based on legitimate interests or direct marketing purposes.
Receive a copy of your data in a portable format where applicable.

To exercise any of these rights, please contact us using the details provided below. We will respond promptly and in accordance with applicable laws.

Data Retention

Taciti Consulting retains your personal information only for as long as necessary to fulfill the purposes outlined in this policy, including compliance with legal, regulatory, and contractual obligations. Once your data is no longer required, we securely delete or anonymize it.

The specific retention period varies depending on the type of data and the context in which it was collected. For example:

Client engagement records are retained in line with contractual agreements.
Marketing-related data is retained until you opt out or withdraw consent.
Website analytics data is retained for a limited period for trend analysis.

Third-Party Links

Our website may contain links to third-party sites and services that are not operated by Taciti Consulting. This privacy policy does not cover the practices of such third parties, and we encourage you to review their privacy policies before providing them with your information.

We disclaim responsibility for the privacy practices or the content of third-party sites linked from our platform.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, legal requirements, or technological advancements. Any updates will be posted on this page with a revised effective date. We encourage you to review this policy regularly to stay informed about how we are protecting your information.

Your continued use of our services after any changes indicates your acceptance of the updated terms.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please reach out to us at:

Taciti Consulting
Email: info@taciti.com

We are committed to addressing your inquiries promptly and transparently.

Thank you for trusting Taciti Consulting with your information. Your privacy is our priority.