A SAP S/4HANA
Led Engineer to Order (ETO),
Process Transformation for
a Global Industrial Manufacturer
About The Client
A global manufacturing leader with focus on Agriculture, Infrastructure and Sustainability with facilities and offices across 20+ countries.
Case Context/Overview
- Client has a diversified business and a complex portfolio of products with both in-house and contract manufacturing across the globe.
- Currently undertaking a large SAP S/4HANA led digital transformation to standardize processes and enterprise technology footprint.
- Current ETO and CTO processes are supported by very complex manual processes, which leads to long opportunity to quote cycles, resulting in poor customer and channel partner experience.
Key Solution Elements
- Initial assessment to baseline legacy processes and technologies used. Conduct a detailed fit-gap with SAP AVC (Advanced Variant Configuration) capabilities.
- Re-design ETO and CTO processes leveraging industry best practices, design of front end, characteristics & values, pricing, bill of material and routing.
- Leveraged Signavio for process mapping.
- Leveraged SAP’s EnableNow to drive user enablement.
- Complete a build of global template with phased go-live across EU, Brazil and NA operations.
Scope of Services
- Complete a process mapping and harmonization exercise to standardize ETO and CTO processes across segments.
- Leverage SAP AVC to model complex configurable product portfolio.
- Enable digital quoting and ordering capabilities within SAP S/4HANA to build integrated quote to cash processes.
Benefits and Value Delivered
- Integrated quote to order cycle.
- Integrated parts, cost, price for better control over deals.
- Improved margin and profitability analysis.
- Overall improved visibility into sales and supply chain processes.
